Refund and Returns Policy - Muse By Soroush

We aim to process and ship all orders within 1–2 business days.
Delivery typically takes around 7 business days after dispatch.
Once shipped, you’ll receive a confirmation email with your tracking information.
Delivery times may vary due to factors outside our control (weather, customs, high-volume periods, etc.).

We accept returns on items that are unused and unopened.
Return shipping costs are the responsibility of the customer.
To initiate a return, please contact us at info@musebysoroush.com within 20 days of delivery.
Refunds are processed once the returned item is received and inspected.

If you have any questions about shipping or returns, reach out to us at info@musebysoroush.com.